So... I provided the trace information to my ISP and they said that NBN co (the people that have to deal with this fault) wont be able to interpret it. Sigh.

I am at my wits end with this issue, it's been 4 months now and NBN co decided to close the fault yesterday because they couldn't see any issue when they tested.

Now my ISP is wanting me to give them a text based test results and have given me instructions to do so. It's waiting for the issue to happen and trying to get the testing done in that time that is a problem now.

Is there some kind of text option in pingplotter?