How Do I...
Maintenance includes perks like inclusive upgrades and priority support. Extending maintenance pushes the expiration date one year into the future from the current expiration date.
Example: If maintenance is renewed six months after expiration, renewing maintenance back fills six months and adds six months into the future.
When a license has been expired for more than a year, it probably makes more sense to upgrade your license instead of extend maintenance. The account system will automatically pick the option that gives you the most value for the least cost.
Example: If five licenses are associated with a license card, extending maintenance applies to all five licenses, and price equals $8.25 (volume discounted price for 5 licenses) times 5 licenses for a total of $41.25 (contact us if you need us to split a license for a partial upgrade).
How to extend maintenance
A line item for the maintenance extension will appear in the pending invoice section, and the license card will update with information about the upgrade's effect on the license.
When you are satisfied with the contents of the order, click Buy Now. You will be directed to an order form, and after the form is submitted, you can return to the account screen and find your freshly updated card.