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Network troubleshooting powers for mortals

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When you have a hard-to-catch or hard-to-prove network problem (LAN, WAN or cloud), PingPlotter Pro delivers empirical proof of the culprit, a strategy on how to solve it, and 24/7 peace of mind with alert-based monitoring.

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The complete lightweight tool for multi-target monitoring and alerting.

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be the superhero

Network troubleshooting powers for mortals

Suit Up!

Pingman Tools (formerly Nessoft, LLC) builds software and shares wisdom that makes network troubleshooting suck less. When you experience connection issues, our products help you identify culprits, monitor problems, and work toward solutions whether you are a seasoned pro or a networking newbie.

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Latest Pingman News

Feb 10, 2016 - Gonna be a helluva ride

You may have already caught inklings of us reengineering a stronger, faster, PingPlotter. We're calling the project Xerek, but you might know it better as PingPlotter iOS or Mac Preview. If you've experienced the awesome of those tools, surprise! You've already touched Xerek's primordial ooze. There's a lot more on the way too. Here a few things we're working on for the first Windows Xerek release.

  • Handling samples and auto-saving in a way that basically let's you trace forever
  • Effortless experiences for alert management and summary screens
  • A Windows service that works the way you (and we) always thought it should
  • And of course, so much more!

It's gonna be a helluva ride. We can't wait to unleash PingPlotter 5 on the world. In the meantime, check out the latest Mac Preview. Date sensitivity and a couple other bugs are fixed. Overall, we're pretty happy with how PingPlotter OS X is working. We've heard positive feedback and are using it regularly around the office. The only reason we're calling it a preview is because it's not as feature rich as its Windows predecessor, but that's all going to change soon.

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Jan 18, 2016 - PingPlotter 4.12 - Bug Crushing in the New Year

The first PingPlotter point release of 2016 focuses mostly on bug fixing. If you've run into "______ out of range" errors in the past, there's a good chance you won't see them anymore. Make sure to say your goodbyes before updating to the new version.

Details about other issues addressed by v4.12 and information about how to include named configuration titles in screenshots are available in the release notes.

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Dec 9, 2015 - Mac Preview Update

We've received a ton of great feedback about PingPlotter Mac Preview. Everyone who shared their two cents helped us learn a ton about how the tool works out "in the wild" - Thanks!

PingPlotter Mac Preview's latest release incorporates some of the feedback. It also includes lots of under the hood refinement and an auto-update feature. The new version is available free and includes a 30 day trial of upgrade features. Visit the announcement page for downloads and more information.

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Other Important Stuff

Step-By-Step Network Troubleshooting Guide

How to use PingPlotter to troubleshoot the network, pinpoint the problem, collect the data you need, and navigate your ISP’s support organization.

Product Comparison

Learn about the differences between products, and find out which offering is best for you.

Common Network Problems

Find out how to identify and approach frequently experienced networking issues.