be the superhero

Network troubleshooting powers for mortals

Suit Up!
Pingplotter Pro Logo

When you have a hard-to-catch or hard-to-prove network problem (LAN, WAN or cloud), PingPlotter Pro delivers empirical proof of the culprit, a strategy on how to solve it, and 24/7 peace of mind with alert-based monitoring.

Learn more about PingPlotter
MultiPing Logo

The complete lightweight tool for multi-target monitoring and alerting.

Learn more about MultiPing

Pingman Tools (formerly Nessoft, LLC) builds software and shares wisdom that makes network troubleshooting suck less. When you experience connection issues, our products help you identify culprits, monitor problems, and work toward solutions whether you are a seasoned pro or a networking newbie.

Pingman Tools Logo

Latest Pingman News

Dec 17, 2014 - Tech Support Liberation!

Pretty much everyone with a router knows the power cycle trick, but what do you do when unplugging and replugging fails to bring you back online? If you're tired of the rebooty twerk check out our article on avoiding ISP tech support calls.

Read more

Nov 24, 2014 - What's next for Pingman Tools

Nobody notices the network until something goes wrong. That's why network troubleshooting sucks. As soon as something gets fixed, the people hounding you about "when will we back online?" disappear. It's a thankless endeavor, but the world couldn't function the way it does without people willing to carry the torch. At Pingman Tools, we understand your difficulties and are building new things to make the network troubleshooting process suck a little less. Here's a preview of what's to come.

Read more

Nov 24, 2014 - Pingman Tools Launches

Nessoft has evolved into Pingman Tools. Our "new" company provides PingPlotter, MultiPing, and network troubleshooting knowledge, and rebranding helps capture our expanded vision for helping you troubleshoot networks more efficiently.

Read more

Other Important Stuff

Step-By-Step Network Troubleshooting Guide

How to use PingPlotter to troubleshoot the network, pinpoint the problem, collect the data you need, and navigate your ISP’s support organization.

Product Comparison

Learn about the differences between products, and find out which offering is best for you.

Common Network Problems

Find out how to identify and approach frequently experienced networking issues.