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#3908 - 01/14/22 02:49 PM New to Pingman
Dom Online


Registered: 01/14/22
Posts: 2
please could someone help me analyze this graph any help would be great.


many thanks to you all

John


Attachments
Ping Plotter 2.jpg (7 downloads)
Ping Plotter 3.jpg (6 downloads)



Edited by Dom (01/14/22 03:54 PM)

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#3909 - 01/18/22 03:48 PM Re: New to Pingman [Re: Dom]
Jacob Offline



Registered: 01/18/22
Posts: 1
Hi John,

Thanks for writing into the forum!

Thank you for providing the screenshots of your results, but sadly the 2 screenshots you provided aren't really painting a full picture for me due to not seeing all of the hops (mainly hop #1 and hop #2). From your screenshots we can see that you are experiencing very high latency and a lot of jitter on hop #7 and hop #13 which are the ones that you highlighted. To get a full picture of what might be happening I would need a bit more information.

If you can share your results, that would help out a lot on understanding what is going on. You can do this in PingPlotter by clicking on File -> Share -> Create Share Page. This will open up a browser tab with all of your current view PingPlotter data. If you can copy the URL of that page and send it to us we can help you out a bit more in understanding what might be going on and possible steps to troubleshoot the issue. You can either post the URL here or email us at support@pingman.com

We look forward to hearing back from you on this!

Thanks,
Jacob

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#3910 - Today at 05:40 AM Re: New to Pingman [Re: Jacob]
Dom Online


Registered: 01/14/22
Posts: 2

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