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#3468 - 09/15/19 05:28 PM Paketloss from first hop
Bokabanana Offline


Registered: 09/15/19
Posts: 2
Hello guys can someone help me pls
I dont know what the problem ist but i have problems if i play csgo my bullets dont hit my targets


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ping (2).jpg (199 downloads)



Edited by Bokabanana (09/15/19 07:32 PM)

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#3470 - 09/16/19 05:57 PM Re: Paketloss from first hop [Re: Bokabanana]
AustinB Offline
Network Support @ Pingman Tools


Registered: 12/11/18
Posts: 64
Hi Bokabanana,

Thanks for reaching out - I'm sorry you've been having some connectivity issues during your games.

I took a peek at the screenshot and, even though there's a bunch of packet loss, this doesn't show up at the final hop (this connection is pretty healthy overall). Non-continuing packet loss can be attributed to certain devices either blocking or down-prioritizing ICMP echo replies (or where TTL = 0). For more details about this behavior, see these links:

https://www.pingman.com/kb/5?pk_vid=4efb42a367a493171568669508e05557

https://www.pingplotter.com/wisdom/article/latency-packet-loss.html

When you're experiencing problems with a particular service, the best option is to troubleshoot the service directly, if possible. To find the server IP of the game you're playing, you can use the link below:

https://www.gametracker.com/search/csgo/

Use PingPlotter to trace directly to your game's server - note when you experience these issues, and compare your notes to the data in PingPlotter.

For more information about troubleshooting your gaming experience, see this article:

https://www.pingplotter.com/wisdom/article/beat-game-lag.html

I hope that helps - if you have questions or run into any other issues, please feel free to reach out!

All the best,
-Austin

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#3471 - 09/16/19 09:16 PM Re: Paketloss from first hop [Re: AustinB]
Bokabanana Offline


Registered: 09/15/19
Posts: 2
Hi thanks for your help i will read the links now and try to fix it smile thanks

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