Paketloss from first hop

Posted by: Bokabanana

Paketloss from first hop - 09/15/19 05:28 PM

Hello guys can someone help me pls
I dont know what the problem ist but i have problems if i play csgo my bullets dont hit my targets
Posted by: AustinB

Re: Paketloss from first hop - 09/16/19 05:57 PM

Hi Bokabanana,

Thanks for reaching out - I'm sorry you've been having some connectivity issues during your games.

I took a peek at the screenshot and, even though there's a bunch of packet loss, this doesn't show up at the final hop (this connection is pretty healthy overall). Non-continuing packet loss can be attributed to certain devices either blocking or down-prioritizing ICMP echo replies (or where TTL = 0). For more details about this behavior, see these links:

https://www.pingman.com/kb/5?pk_vid=4efb42a367a493171568669508e05557

https://www.pingplotter.com/wisdom/article/latency-packet-loss.html

When you're experiencing problems with a particular service, the best option is to troubleshoot the service directly, if possible. To find the server IP of the game you're playing, you can use the link below:

https://www.gametracker.com/search/csgo/

Use PingPlotter to trace directly to your game's server - note when you experience these issues, and compare your notes to the data in PingPlotter.

For more information about troubleshooting your gaming experience, see this article:

https://www.pingplotter.com/wisdom/article/beat-game-lag.html

I hope that helps - if you have questions or run into any other issues, please feel free to reach out!

All the best,
-Austin
Posted by: Bokabanana

Re: Paketloss from first hop - 09/16/19 09:16 PM

Hi thanks for your help i will read the links now and try to fix it smile thanks