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#3341 - 12/21/18 01:54 PM Please help! I need an explanation..
dat Offline


Registered: 12/21/18
Posts: 1
Hello! I've got lag [weird fast forward/delay lag] issues in an online game called League of Legends. I contacted the support, and they told me to run PingPlotter @ the EUW RIOT servers. [2 servers, as you can see on the screenshots] I ran it 3 times in 3 days.
Then I sent the screenshots to RIOT, and they told me, that it's an ISP problem. I don't know. I have CS:GO & World of Tanks installed as well, but I never lag in those. Could some expert tell me, that what is going on according to the PingPlotter screenshots?

Day 1:





Day 2:





Day 3:




Edited by dat (12/22/18 10:32 AM)

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#3344 - 01/07/19 11:52 AM Re: Please help! I need an explanation.. [Re: dat]
Hayla Offline

Pingman Staff


Registered: 10/16/17
Posts: 57
Hey dat!

Thanks for getting in touch.

It definitely looks like you have some packet loss just from what I can see in the screenshots. However, it's a little tough to tell exactly where it's coming from without a *little* more data.

We do have a lot of resources online to help you understand your PingPlotter results - get started here:

https://www.pingplotter.com/fix-your-network/getting-started/interpret-the-results.html

However, if that seems to be a little too much, we do have a new Beta service called Reader, in which we monitor your network for you and send you a detailed report of our findings. You can find that service here:

www.pingplotter.com/reader

Let us know if you have any other questions!
_________________________
Regards,
Hayla

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