We are evaluating Pingplotter pro for our IT consultancy, it's a lot of money for a 2 man team, but we like the product, and it's web based interface, but it has a few things we would need changed to use it in production.
We would like a standard "template" config for adding hosts, that was standard across all hosts (sample time, length etc)
We would like the standard user not to be able to delete, stop or reset the trace. We wouldn't notice for a long time that we had done this!
Ability to sort hosts, as we seem to occasionally get doubleups but cannot tell when the list gets longer.