Hey Dan,

No problem at all! Glad to help out.

You understood me perfectly! Play the video games, leave PingPlotter running in the background, and jot a quick note when you've got an issue. Then, head back to PingPlotter when you're done, and not only look for packet loss at those times, but check out what patterns might be happening, and what hop they're originating from. If you want a quick reference guide to some common patterns and reasons for symptoms, you can find that here:

https://www.pingplotter.com/fix-your-network/common-network-problems

In order to understand the origination and reason for the 1% packet loss (which seems kind of odd and uncommon to functioning networks), you're more than welcome to follow the instructions I gave on my former post about submitting some data to support@pingman.com, and I can check it out and see if I can offer some direction!