Hi JayDee,

Welcome to the forum!

This is a bit of a strange one; but it's not all-together unprecedented. We had another user with a situation similar to this some time back.

Two questions: first - is the web UI exposed to the internet? If so; is it secured? One thing you may want to try is to set up a username and password for the the web interface (as it's possible some sort of access here may be prompting the PingPotter service to stop).

If that doesn't seem to resolve things - could you send us a support ticket through PingPlotter itself ("Help" -> "Email PingPlotter Support")? This will help give us a better look at your configuration so that we can try and troubleshoot from there.

Let us know how this goes!

-Gary