Hi all, new to the forum so hello from the UK!

I have a ping plotter Pro Licence and have it installed as a service on a server running win 2003.

I access it via the web UI and have a trace running to keep track of the stability of our main connection. I also have email alerts set up etc.... but periodically I find that the trace has stopped without warning and I'm no longer receiving alerts.

is there any way to insure that the trace continues to run without interruption?

I am also aware of the issue of having to login via the console of the server to access the service instance of PingPlotter in win 2003 so I don't believe it's related to this.

Thanks.