Hi, Mickey.

There's been a number of reports that starting at hop 3 works relatively well. We don't have a V5 router here, though, so we've not explicitly tested it.

If your final destination is getting 100% packet loss, you might have a look at some of our knowledgebase articles on this topic to try and troubleshoot:

You might start out here:
http://www.nessoft.com/kb/8
and
http://www.nessoft.com/kb/21

Make sure you're trying to trace to a destination that response to ICMP echo requests - www.nessoft.com is one site that does.

Let us know if this helps (or not!).

- Pete