We've made some progress on getting this working.

First, you need to upgrade to the lastest bios for the router (1.01.2 as of December 5th, 2005). Next, you need to set PingPlotter to "Ignore First Hops" and set it to start at hop 3. Do this via the "View" menu.

Once you've done this, we have some evidence that things work correctly (except for not being able to report on the first 2 hops).

If anyone else has any success with this, please let us know.

- Pete