Knowledge Base

Downloading Entitled Builds


I need to install PingPlotter on an offline machine. How do I get my license onto it?


First, you'll need to get into your account (or have an administrator get in for you) using the email associated with the license.
Once you're in, navigate to the license card for your desired product. Click "Download Software".

A dialog window should come up for you. From there, navigate to the version and platform you want and click the green "Licensed" link next to the download you need.

Download the installer, copy it to the new machine, and install! You should be all set — the installer should replace the PingPlotter install you currently have on the machine without losing your data. If some trace data seems to be missing, head to File -> Manage Sessions to restore!

As always, if you need any help, feel free to email Make sure to include as much detail as you can!

Article Rating (No Votes)

Rate this article

Article Info

Article Number: 134 | Last Updated: July 30, 2018

This article has been viewed 7960 times since July 23, 2018

Filed Under: Licensing


There are no attachments for this article.