Hey Nahz,
Thanks for writing in - and thanks for sharing your PingPlotter data!
These are definitely some pretty painful looking results - and it *appears* that your trouble is starting somewhere between hop #1 and #2. You've got some packet loss and spikes in latency there that seem to be carrying through the rest of your route (and reaching your final destination).
The big question here is - what are the devices that are located at hop #1 and #2? In your message, you mentioned that you added in your router - so would this be the device at hop #1 (192.168.1.1), and would your modem be the device at hop #2 (10.241.112.1)? If this is indeed your setup - does plugging directly into your modem have any effect on the results you see in PingPlotter?
Your goal at this point should be to eliminate any variables (that you have control over) to better narrow down what the culprit here may be. We've got a guide that goes over some strategies and best practices for doing this, which may prove helpful to your cause. Have a look here:
http://www.pingplotter.com/netnirvana/If you should find yourself with any questions, or needing any further guidance - feel free to send over any additional information (and any other .pp2 files) you may have. We'd be happy to take a look and offer any advice we can!
Best wishes,
-Gary