Hello and thanks in advance for any help.

I'm trying to understand the data I'm receiving I think I have a grasp of whats going on would just like a second opinion if possible.

This is my second modem and is almost 2 days old as of this post. I added in the router to help determine if the problem is happening before the modem and it doesn't appear to until the end. I marked several spots where my game play is severely affected and this use to happen maybe once an evening until about 4 weeks ago and now this will happen multiple times an evening mostly during peak hours.

What happens at the end only happens rarely but is seems as though the problem is within the network. This is where my modem does a complete restart on it's own.

Since the modem is new I'm assuing the issue is between the modem and my isp? My isp sent out a guy a couple of weeks ago and he replaced all the connections in the house.