Pingman Tools Home Forums PingPlotter PingPlotter Support PingPlotter on MacOS - PingPlotter opens hundreds of instances of the program

Hello,

Is there a resolution to the bug I'm experiencing? If you see this screenshot, https://imgur.com/a/MVsN6, PingPlotter crashes some times and opens hundreds of instances of the program. ALL of the tiny icons you see at the bottom of the screenshot are PingPlotter.

Help?

Hey Justin,

Thanks for reaching out.

This isn't behavior we've come across before, and we'd *love* the opportunity to dig into things a bit further to see if we can get to the bottom of what's causing it. If possible, would you be able to submit a support ticket to us from your instance of PingPlotter (via the "Help" -> "Email PingPlotter Support" option)? This will give us a look at what version of PingPlotter you're running, as well as any error logs that may be present - which may help provide some clues into what's causing this to happen.

Let us know, and we'll be happy to help out from there!

Best wishes,

-Gary

Thanks Gary. Just submitted a ticket, and referenced this forum post.

Also, here is a screenshot from Activity Monitor, showing the multiple open instances.

https://imgur.com/a/IyRg3