Posted by: Justin Ross
PingPlotter on MacOS - PingPlotter opens hundreds of instances of the program - 10/23/17 12:16 PM
Hello,
Is there a resolution to the bug I'm experiencing? If you see this screenshot,
https://imgur.com/a/MVsN6, PingPlotter crashes some times and opens hundreds of instances of the program. ALL of the tiny icons you see at the bottom of the screenshot are PingPlotter.
Help?
Posted by: Gary
Re: PingPlotter on MacOS - PingPlotter opens hundreds of instances of the program - 10/23/17 12:24 PM
Hey Justin,
Thanks for reaching out.
This isn't behavior we've come across before, and we'd *love* the opportunity to dig into things a bit further to see if we can get to the bottom of what's causing it. If possible, would you be able to submit a support ticket to us from your instance of PingPlotter (via the "Help" -> "Email PingPlotter Support" option)? This will give us a look at what version of PingPlotter you're running, as well as any error logs that may be present - which may help provide some clues into what's causing this to happen.
Let us know, and we'll be happy to help out from there!
Best wishes,
-Gary
Posted by: Justin Ross
Re: PingPlotter on MacOS - PingPlotter opens hundreds of instances of the program - 10/23/17 03:57 PM
Thanks Gary. Just submitted a ticket, and referenced this forum post.
Posted by: Justin Ross
Re: PingPlotter on MacOS - PingPlotter opens hundreds of instances of the program - 10/23/17 03:59 PM
Also, here is a screenshot from Activity Monitor, showing the multiple open instances.
https://imgur.com/a/IyRg3