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#2931 10/10/16 08:51 PM
Joined: Oct 2016
Posts: 1

Joined: Oct 2016
Posts: 1
Hello guys i need your help.
I have zero experience with pingplotter and im trying to find out the source of my problem. my biggest problem is im a gamer laugh. and 50 % loss in cs go is unplayable... its not always but most of the time at evening. maybe someone can add me in skype and help me directly :((

skype: carager91

ty very much

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Last edited by krovix; 10/10/16 09:39 PM.
krovix #2932 10/10/16 10:03 PM
Joined: Dec 2015
Posts: 49
Pingman Staff
Pingman Staff

Joined: Dec 2015
Posts: 49
Hi Krovix,

Thanks for registering and using the forums!

We would definitely love to help you with your network issues. I'm a huge gamer myself - so I can feel your pain when you aren't able to play because of lag and loss of connection!

If you haven't already, go ahead and download PingPlotter and run a trace to CS Go's server for at least 24 to 48 hours. Then you can send us the results of the trace (by clicking "File" -> "Share" -> "Create Share Page" and then sending the link to the share page to us). We can then take a look at it to see if we can uncover where the issue may lay.

In the meanwhile, here is our PingPlotter getting started guide, to help you get started with PingPlotter:

http://www.pingplotter.com/gsg/

Also, this network troubleshooting guide might assist you as well with this:

https://www.pingman.com/network-nirvana/

Once you have finished with the trace, you can email us the results at support@pingplotter.com.

I hope this helps you get started!

Cheers!

-Phillip


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