recently i purchased both:
PingPlotter Sidekick Single User License
PingPlotter Standard Single User License

So, recently my Sidekick webpage "https://localhost:7465/sidekick" said that the license is invalid, so i decided to check. When i attempted to activate the license with the currently owned license key, i got a notification, that my license is already used on one machine and that i need to have another license to use it on the current machine.

The fact is - there is only one machine i have with PingPlotter Standard or Sidekick installed.

SO, the question is how i'm i supposed to get this situation fixed?