Hi Goc16v,
Thanks for reaching out - I"m happy to offer some advice here!
It's difficult to say for certain with only a screenshot, but there does seem to be an issue starting mid-route in your ISP's network.
If you can click
File -> Create Share Page and
copy/paste the URL in your reply, I'd be happy to take a closer look at your data and shed some light on the issue.
If you'd like to do more with PingPlotter, I'm happy to send you a promotional code for
25% off PingPlotter Standard! This way, you'll be able to collect and view up to 48 hours worth of data and be able to trace 2 targets simultaneously.
Click here to check out more features of PingPlotter Standard. For more details about bringing a case to your ISP, see this article:
Please let me know if you have any other questions or concerns!
All the best,
Austin BernerSoftware Support Technician | Pingman Toolssupport@pingman.com | (208) 345-0030