Hey wolf89,

Thanks for writing in to the forums - let me see if I can help you with this!

We are aware a bug within the remote agent, where if you are tracing to a target (or targets) and the remote agent on that device is not available (or becomes not available), and then becomes available again - it creates a bug in the trace logic and doesn't trace correctly to that target anymore.

We are definitely looking into getting this fixed for a near future point release.

In the meantime, you can get around this by clicking on the little down arrow next to the pause button, and clicking "Reset and Restart" - which allows PingPlotter to re-find the correct route again for the target.

Hopefully this helps out! If you should find yourself with any other questions, or needing any other assistance - please don't hesitate to email us at any time at support@pingplotter.com.

Have a great day!