Hello!
Sorry to hear your having trouble.
It definitely looks like there are some issues according to the images you attached. It isn't easy to get a clear picture of the culprit with only 5 minutes of collected data. What we need is to take a look at the timeline graphs at the intermediate hops. Feel free to send over any .pp2 files that you may have collected ("File" -> "Save sample set"), and we'd be more than happy to take a look and offer any advice we can from there.
The goal is to find a recognizable pattern in your graph(s) that is affecting performance at your final destination (problems that occur at intermediate hops, but not the final destination aren't necessarily something to worry about here). From here, you can go back and review the hops leading up to your final destination, and establish where the pattern begins.
We have a quick instructional video on analyzing PingPlotter data to help solve your network troubles, which you may find beneficial -
https://youtu.be/mC6RxYt5BW8Once you've identified the point where your issue seems to be originating from, you can create a theory as to what may be causing it, and run further tests to prove (or disprove) that theory. The best methods of testing isolate variables (that you have control over) in order to better, and more accurately narrow things down. We have a great guide that goes over some of the best practices in achieving this here -
http://www.pingplotter.com/netnirvana/If you have anymore questions or need any further assistance - please don't hesitate to let us know!
Best Regards,
-Joshua
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