Hi everyone,

First thanks to the pingplotter team - super happy to find the tool earlier today and get it running. Easy to setup and see whats going on without alot of drama.

My internet connection has been flaky for about 10 days now and while web pages work in general anything that represents a significant download has trouble. What Ive noticed is any download that takes more than 15s shuts down the entire connection regardless of how much I throttle the throughput. Ive got a large dl capacity (100Mbps) but downloading at 2.5Mbps kills the internet phone and all other connections.

Ive included four screen shots below of four different addresses I analyzed for 5 mins. I initially was suspecting hop 3 on most of the traces because the latency started there. But now that all four have been running for a while the latency is dropping but Im left with a huge latency on my own router IP. Could this be a router HW failure? (Both modem and router were rebooted 1 hour before I ran tests)

What else does everyone see? Thanks everyone.

Images below:

• Charter mail server (my primary mail server)
• Google.com for reference
• One of the resolvers I use to connect to work (really bad conn currently)
• Easynews download link (this is at idle, when active lost packets spikes to over 70%)

And a follow up......here is the summary view of those same four connections when I trigger a download from easynews - by the time the download is complete Im at complete packet loss across all connections.