Hi,

I would like to discuss the route changes listed in ping plotter. Are high number of routes changes in a certain time period bad? I know how to exclude an IP address, but I would rather leave all route changes listed so that I can view how many occur when troubleshooting connection issues with remote clients. I will give an example.

I have a client that is having problems getting disconnected from our servers. When I ran a trace route I am seeing extremely high numbers of route changes in the Savvis.net network. Just yesterday, I counted over 1300 route changes in a 5 hour time period. Is this normal?

My remote clients use Citrix to connect to our servers and the web client software is very senstive to network connectivity to begin with without having to contend with numerous route changes. Would this kind of connection be enough to 'simulate' an interrupted connection for a remote client?

I have contacted my ISP and they assured me that route changes are normal and needed. This was when I was seeing less than 100 route changes in an 8 hour period and the changes were taken place inside of Fiberpipe.net's network.

I am running tests again this morning to my remote client and I have already seen 100+ route changes in the Savvis.net network. This has been in a 2 hour period.

Any suggestions would be very helpful. Thank you.