Hi guys! Thanks for making awesome software which has allowed me to get this far. I need a little more help though if you're willing to indulge me!

https://share.pingplotter.com/CMMXAGXZT6s
https://share.pingplotter.com/4tah7dKWmNq#

The problem I'm having with my home network is that I get a couple of seconds outage every 2 minutes or so. About 2 days ago, the internet went out for an hour or so and it's been like this since. It's pretty annoying for gaming.

Looking at the data, I'm fairly sure it's the hardware that's causing the problem since the packet loss carries on directly from hop 1. I'm a little confused as to why hop1 keeps alternating between 100% and 0% packet loss though. Could this be causing the problem? Hop2 seems to respond to the ping every now and then too for some reason.

What would be the next step for me? Contact ISP with these screencaps? Any help you guys could provide interpreting these results would be fantastic!

All the best,
Swordy