I'm just trying out PingPlotter Pro, to see how it will do in analyzing network connections for VoIP service. I've tried setting it up to use a Remote Server, but I'm having trouble in PingPlotter Pro.

I've enabled Trace via Remote Server, in the Scripting section, and restarted PingPlotter (I even rebooted the computer on which PingPlotter is running). But, when I create a new Configuration and go into Engine Settings/Packet Type, there is no selection for "Trace via Remote Server".

I've tried this on two different computers - one running Windows Server 2008 R2 Standard and one running Windows 7 Pro.

What am I missing here?

John Rayfield, Jr.