Hi,

I am new to Pinplotter and I use it for business purposess. I have a question though.
We are using this software to determine line problems we have for terminal traffic acros several WAN links. I know the wan links do involve several NAT translations.

Sometimes our connection drops. (The reason why we use pinplotter) When I use a regular ping the request is timed out. A tracert shows also a timeout.

But when I use pingplotter and tracing over all hops (Menu View | ignore hops) the connection shows no timeout. When I switch to ping final hop only the pingplotter times out also.

Could there be problemw with pingplotter?