I'm on PingPlotter Pro 3.40.2.p, I'm monitoring 25 targets, about half with the remote agent. The computer running WinXP Pro SP3, 2.5GB RAM, dual core CPU. PingPlotter is running as a service. Lately I've been noticing the computer is sluggish a quick investigation shows PingPlotter is using a constant 50% of available CPU. When I try to restart the service the GUI goes away but the pingplotter.exe process doesn't quit. I have to kill it manually then start the service back up. Once restarted it seems fine but by the next day it's using excessive CPU again.

What additional information can I provide or what should I be looking at?

Thanks!

Thanks for the report. We are currently investigating an issue with the remote agent and high CPU use. No solution yet, but we're looking in to it.

Thanks,
Pete

Hi.

We found the problem with the remote agent and high CPU use - it was settings related and we've not found any system problem with this.

Can you submit a support ticket via Help -> Email PingPlotter Support... and we'll have a look at your configuration for any possible issues?

Thanks,
Pete