Hi

Sorry for my English.

I am new on this board an I am a new user of PingPlotter.Pro 3.30.0p

My concern about the include graph.txt is HOP 2 and 10, like you can see the IP are blank!
____________________________________________
Host Information
1,lg-server-2.logigestion.local,192.168.16.2
2,,-
3,modemcable221.229-200-24.mc.videotron.ca,24.200.229.221
4, -------------- ,24.200.245.10
5,ia-cnnu-bb04-ge13-1-0.vtl.net,216.113.122.14
6, -------------- ,216.113.123.86
7, -------------- ,216.113.123.10
8,106.79.253.207.static.vtl.net,207.253.79.106
9,ip036.148-236-205.Sogetel.net,205.236.148.36
10,,-
11,ip026.192-51-69.sogetel.net,69.51.192.26

Sample Information
"24/11/08 19:29:00",0,*,9,17,9,9,10,13,12,*,89
____________________________________________

The 2 PC are running under SBS with 2 Nicks on each server.

Can you help me please to interpret this blank IP.

Thank

Hello.

This is normal.

We cover this topic here:

http://www.nessoft.com/kb/24

We also talk about it in some depth in our VoIP troubleshooting guide:

http://www.pingplotter.com/manual/pro/voiptroubleshooting.html

Let us know where that leaves you.

- Pete