Thanks for getting in touch with us - I'm happy to offer some advice!
Based on what I can see in your screenshot I think it is safe to say that this is not a hop #1 issue. This means that your latency may
be coming from outside your home network. To get a better idea of where your lag is coming from I suggest tracing directly to the game server you are attempting to play on.
In order to find the exact IP address of your game server, you could try this:
1. Close all other applications, leaving only your game running
2. Run Command Prompt as Administrator and use the netstat -b command
. Copy/paste the output to a text editor (i.e. notepad)
2. Then, run the command a second time after closing down your game.
3. Cross-reference your results. The address that displays in the first result, but not the second, should
be your game server.
Or if you're interested, you could contact your game's support team and ask for the IP of your server. Community forums for the game are also a great place to search for this information.
Once you've nailed down the IP you're connected to, try out a trace!
Here's a Youtube Video
which talks a little more about isolating the problem.
For more details about interpreting results for gaming, you can check out these articles: Interpreting Graphs - Gaming Beat Game Lag I understand if this feels like a lot
, which is why we've developed something we like to call PingPlotter SideKick
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Complete with automatic target selection, guided walkthrough, and automated data collection and sharing functionality, PingPlotter Sidekick gives our customers the information they need to fix their network connectivity; either by themselves or by sharing evidence with their ISP.
Sidekick is licensed for 28 days for $20 - no recurring subscription, just a single month of use. If you'd like to learn more, you can check it out at: https://pingplotter.com/sidekick
Please let me know if this leaves you with any other questions, I'm happy to help!
I hope that helps! Please let me know if you have any other questions or concerns.