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#3714 - 06/18/20 11:00 PM "Notes" Field get erased on "Reset and Start" Operation
Someone Offline

Registered: 06/18/20
Posts: 1
Trying to find a way to have a comment on each host (like a user name or info on port switch), Notes looked like the right place for it,
Its even being exported.
But once you do Reset and Restart, Its being deleted.

#3715 - 06/19/20 06:46 PM Re: "Notes" Field get erased on "Reset and Start" Operation [Re: Someone]
AustinB Offline
Network Support @ Pingman Tools

Registered: 12/11/18
Posts: 64
Hello there,

Thanks for writing in to our forum smile

When you reset & restart a trace, it does clear out the session state - including the notes. This has been intended for this functionality.

However, we do have a feature request logged already to allow for the retention of the content in the Notes column after a reset & restart.

There is a workaround though - by right-clicking a target -> hovering over the name -> Edit Name, you can enter a username or note which will carry through on a reset & restart.

Is there a particular reason why you're needing to reset & restart your trace? If you could provide additional details about how you're using PingPlotter, I may be able to provide some other options that can help.

Please let me know if this leaves you with any questions!

All the best,

Austin Berner
Quality Assurance Analyst | Pingman Tools | (208) 345-0030 ext. 1059 or 1062


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