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#3415 - 06/13/19 03:34 AM First hop
Pingeling Offline


Registered: 06/13/19
Posts: 1
Hello,will someone look at my first hop,and explain to me what's wrong?


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first_hop.jpg (87 downloads)


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#3416 - 06/13/19 01:31 PM Re: First hop [Re: Pingeling]
Poe Offline
Pingman Tools Support


Registered: 02/11/19
Posts: 77
Hi Pingeling,

Thanks for your question!

From your screenshot, it doesn't look like there is any significant packet loss showing beyond hop 1 (there is a bit on hop 2 but it doesn't carry through). This most likely means that your router or modem is just not configured to respond to ICMP requests. Here is an article with more details:

https://www.pingman.com/kb/article/initial-hops-100-packet-loss-6.html

This isn't something that you likely need to worry about but if you are curious you could try a different packet type and see if it will respond to that (Edit -> Options -> Default settings -> Engine -> Packet Type -> TCP Packets).

Let us know if you have any other questions!

Thanks,

-Poe


Edited by Poe (06/13/19 01:33 PM)

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