Pingman Tools Home Forums PingPlotter PingPlotter Support Packet loss from hop 2

Here is my result:



Full resolution image here

As you can see, the packet loss starts at hop 2, after my router.

Does this mean my fiber optics cable is faulty?

Hi there!

Thanks for getting in touch.

I took a look at your screenshot, and it actually looks like a pretty good trace to me. You'll want to take a look at the final hop and see how it's behaving - and it appears at this time that the final hop is responding pretty dang good. This renders that packet loss at intermediate hops to be irrelevant to your final trace - they're still passing packets, so you're all good!

If you do see some funky behavior at that final hop, go ahead and email us a sample set via File -> Export Sample Set -> All Data, and send that to support@pingman.com. We'll take a look!