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#2232 - 09/13/10 04:55 AM Huge amount of data in email
Blue-yu Offline


Registered: 09/13/10
Posts: 5
Hello,

From time to time I receive very huge amount of unwanted data from multiping in my email box. Normal amount of data is 2-3kb, but sometimes I receive 2000kb of data. That email contains just a fragment of ping time out, and everything else is ok ping. Does anyone know how to solve this problem?

Thanx...


Edited by Blue-yu (09/13/10 04:55 AM)

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#2233 - 09/13/10 05:00 AM Re: Huge amount of data in email [Re: Blue-yu]
Pete Ness Offline



Registered: 08/30/99
Posts: 1106
Loc: Boise, Idaho
What version of MultiPing are you using? 2.10.1 had a bug in this that was fixed with 2.10.2...

http://www.nessoft.com/multiping/download.html

Check the release notes for details.

- Pete

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#2234 - 09/13/10 04:20 PM Re: Huge amount of data in email [Re: Pete Ness]
Blue-yu Offline


Registered: 09/13/10
Posts: 5
The problem is that I am already using 2.10.2 frown I know about the bug in 2.10.1, but obviously the problem still remains.

Solution?

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#2235 - 09/13/10 04:25 PM Re: Huge amount of data in email [Re: Blue-yu]
Pete Ness Offline



Registered: 08/30/99
Posts: 1106
Loc: Boise, Idaho
Can you forward an example of a big email and a small email to support@nessoft.com? Also, please send a copy of your MultiPing.ini and Alerts.ini file so we can look at your alert settings.

Thanks,
Pete


Edited by Pete Ness (09/13/10 04:26 PM)

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#2236 - 09/14/10 02:54 AM Re: Huge amount of data in email [Re: Pete Ness]
Blue-yu Offline


Registered: 09/13/10
Posts: 5
As I remember, this is an upgrade from previous version. Maybe this is the problem. Anyhow, I send You an email with the requested files. You will also see big eml file with last 48 hours of unwanted data. Hope that You will figure it out...

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#2339 - 02/19/12 01:22 PM Re: Huge amount of data in email [Re: Blue-yu]
Blue-yu Offline


Registered: 09/13/10
Posts: 5
Hello,

I am still struggling with this problem. Is it possible to overcome this. From time to time i receive a couple of MB to my inbox in plain text!

I will send you anything that you need, just to overcome the problem.

I have brand new installation with new settings, but problem remains frown

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#2341 - 02/27/12 10:39 PM Re: Huge amount of data in email [Re: Blue-yu]
Pete Ness Offline



Registered: 08/30/99
Posts: 1106
Loc: Boise, Idaho
We have this issue marked as solved, but have not released the version that fixes it yet. We're currently in the midst of pushing out a PingPlotter release (within the next week or two), and hope to follow up with MultiPing within a couple of weeks of that.

Please get in touch with us via email if you'd like a prerelease.

Thanks,
Pete

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#2581 - 11/25/14 05:21 AM Re: Huge amount of data in email [Re: Pete Ness]
Blue-yu Offline


Registered: 09/13/10
Posts: 5
Hello again,

You still didn't solve this problem. I just purchased new version, and found out that problem still persist. 2.2MB and 1.5MB emails in my inbox this morning frown

Solution?

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#2582 - 11/26/14 03:08 PM Re: Huge amount of data in email [Re: Blue-yu]
Gary Offline
PingPlotter Staff


Registered: 10/30/13
Posts: 179
Hello!

We've been working on trying to recreate this issue here in the office - but haven't had any success so far.

Would you possibly be able to send in a support ticket directly from MultiPing ("Help" -> "Email Nessoft Support")? This will help us get a better look at your alert configuration so we can dig into this issue a bit deeper.

Let us know, and we'll keep investigating!

Best wishes,

-Gary

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