<br>Thanks Pete for the suggestions!<br><br>Hop number 1 is my default gateway, so yes I have a good connection to that. <br><br>After posting a link to the graphs on an athome newsgroup i received the following reply from Comcast;<br><br>Waiting on a router hardware upgrade from Cisco. May take another week or two. Stay tuned.<br><br>It is not so much a router upgrade as a switching upgrade. The utilization on the router is fine, but the backplane switching needs to be upgraded. We are also doing some headend construction at the same time. The key to completion is to getting the construction and wiring completed, then getting the parts from Cisco and getting the Cisco engineer in to do the work.<br><br><br>