Hello, about a month ago my latency increased by around by around 8-10ms in the games I play, it also increased in my ping plotter tests, it's not a huge deal but I now have worse ping than when I was on FTTC. I am currently with youfibre fttp and there support is very slow (one message per week).

Please can anyone tell me what could be causing this increase as I would like as low ping as possible. I have tried different routers and ethernet cables and it didn't improve. The IP address on hop 2 is my static ip address (i edited out a few of the numbers). I used to only get a maximum of 2ms on that hop now I get around 8ms.

Any help is appreciated and I have attached 2 image files that show how my ping was before and how it is now.