Hi DocDemandShow,

Thanks for sharing your PingPlotter data! That makes it really easy to help you.

Based on the data you sent over, it looks like this is an issue with your provider's network. The packet loss you're experiencing appears to have been first introduced at hop 2, 72.31.137.241.

I recommend you share this same data with your provider to see if they can help you out. Here's a guide you can use to help build your case: Solving Problems Outside Your Network.

Good luck!