Thank you for your input on this. I wanted to update this thread as well on a few things. First off, my mom and I called our ISP Cox a few days ago to get our wiring looked at, and the repair guy did fix that and replaced our old coaxial splitter in our house. Though sadl,y the random dcs still persisted shortly afterward. However, the repair guy that came to fix it said that if it still persists, it could also be a modem-related issue, but I may need some more input on that. Also when the dcs occur, all the lights on my router and modem remain green.