Hi sh1ro,

Thanks for writing into the forum!

From your screenshot, it looks like this may be an issue that's outside of your network since there are no issues on hope #8 but packet loss shows from hop #9 all the way to the final hop. That said, it's pretty hard to tell that much from just a single screenshot.

You could try tracing to the IP address of your local NIC as well as the IP of your Router to see what kind of results you get. I'd also suggest tracing to a reference address like Google DNS (8.8.8.8) or Cloud Flare (1.1.1.1) at the same time.

If you can create a Share Page (File -> Share -> Create Share Page) and then send the URL to support@pingman.com I'd be happy to take a closer look and let you know what I see.

Let me know if this leaves you with any questions!

Thanks,

-Poe