Hey there Austin

Thanks for writing in. I understand your frustration here, I'd feel the same way, especially with a new device!

Overall, your connection quality to Google and Quad9 look really good. There is a little bit of variance with latency (Jitter), but nothing too concerning...

That, however, was regarding your older devices. As you mentioned, the newer Mac does show more severe issues...

I can't interpret much with a screenshot of the trace for your new laptop, however, I can say that it's likely **not** a router problem or an issue "down the line", based on the results I'm seeing so far.

On your new laptop, I'd recommend tracing to your NIC (IPv4 address of the device), Loopback Address (127.0.0.1), router, and www.google.com. This way, you'll be able to check if there are any problems with the network interface (IPv4 address) or the TCP/IP stack (loopback).

Once you've got at least 24 hours of results, feel free to share them with us at support@pingplotter.com!

Lastly, here are a few articles that might be able to help you out a bit more:

- https://www.pingplotter.com/wisdom/article/solving-wireless-issues.html

- https://www.pingplotter.com/wisdom/article/microwaves-and-wifi.html

- https://www.pingplotter.com/wisdom/common-network-problems

Please let us know if there are any other questions we can help you with!

Austin Berner
Customer Support Specialist - Pingman Tools