Hi Guys,

We're starting to use your product for general network troubleshooting but have been getting some inconsistent results between a normal ping and what PingPlotter Pro is showing.

The below is from a linux machine that is pinging a router on the other side of a wan fibre connection. The ping and the PingPlotter probe are running from the same machine.

However the results differ:

- The average ping that ping plotter is showing is: 4.5ms while normal ping is 1.3ms.
- Also, there seem to be large spikes shown in PingPlotter / Jitter that we aren't seeing in the normal ping test.

The ping test below was stopped / started but we've left it running for several hours before and the results were identical.

Am I missing something?






Thanks in advance,

Ben