Hi Kobi,

Thanks for getting in touch!

We have a wealth of knowledge regarding alerts online - check out some of these resources if you haven't already:

https://www.pingplotter.com/manual/help_alerts.html

https://www.pingplotter.com/manual/troubleshooting_alerts.html

If those don't help - would you mind sending me a support ticket from inside the program? You can do so via Help -> Email PingPlotter Support. This should give me what I need to look at your setup - but I'll let you know if it doesn't.

Regards,
Hayla