Pingman Tools Home Forums PingPlotter PingPlotter Support music alarm problem

HELLO

im using with pingplotter

I config when the ping for 8.8.8.8 is loss the music alaram is on
But I when the ping is come back the sound is still countine playing

can someone help me plz?

tanks

Hi Kobi,

Thanks for getting in touch!

We have a wealth of knowledge regarding alerts online - check out some of these resources if you haven't already:

https://www.pingplotter.com/manual/help_alerts.html

https://www.pingplotter.com/manual/troubleshooting_alerts.html

If those don't help - would you mind sending me a support ticket from inside the program? You can do so via Help -> Email PingPlotter Support. This should give me what I need to look at your setup - but I'll let you know if it doesn't.

Regards,
Hayla

hello tanks is that free trial alram music in included in the free version?

Hey Kobi,

In the Free version, we don't have the ability built in to send alerts of any kind - so the music that we include won't be usable as it is in the Pro trial that you're likely running right now.

If you're interested in alerts, we do have a pretty affordable option for PingPlotter Standard (which is a bit more limited than the Pro trial but should allow you to send some alerts). You can grab a monthly subscription for Standard for $6.99 monthly here if you're interested:

https://www.pingplotter.com/products/purchase

Let me know if you have any other questions!