Hey Tom,

Thanks for writing in - we'll do our best to help you figure this out!

From what I can see here, the graphs on all of these targets look pretty healthy. If you're curious about what the packet loss at certain hops mean, we cover that in more detail in this article here:

https://www.pingplotter.com/wisdom/article/latency-packet-loss.html

Have you tried running PingPlotter in the background while playing your games? As a good troubleshooting practice, try running those traces in PingPlotter while playing (making notes of when lag/disconnects happen). Also, you can run these traces as well to help pinpoint the source of the issue:

1. For a baseline, trace to Google.com.
2. Run a trace to your loopback address (127.0.0.1). If all is well here, move on to step 3.
3. To your NIC address - The IPv4 address can be found by typing "ipconfig /all" in command prompt and looking under "Ethernet adapter Ethernet". If all is well here, move on to step 4.
4. To your router - typically, its IP address is the first hop in your PingPlotter trace. If all is well here, move on to the possible QoS topic below.

As another possibility, your router could be limited the bandwidth your games are consuming, which would explain why Google and Youtube work just fine. For more information about Quality of Service (QoS), see here:

https://www.howtogeek.com/75660/the-beginners-guide-to-qos-on-your-router/

Let me know how these tests go and send additional screenshots if you'd like - I'm happy to help!

All the best,
-Austin