Hello

I am using PingPlotter to monitor my connection for more than a year now and it helped me prove that my ISP had issues.

However, i noticed something weird lately. I often see packet loss on hop 1 which is my netgear nighthawk router. I changed the cable, i tried another computer and it it happens with every constellation (the packet loss does not go through all the hops until the end of the traceroute btw. - well most of the time at least).

So i did a command line tracert -t 192.168.1.1 and the result is a complete different one. 0 packets lost, no matter how long i let this run.

Why does PingPlotter show a packet loss while the command line doesn't? Do i have packet loss or not? Is there a setting i should change?

Please enlighten me!

Thank you