I have had a problem with intermittent ping spikes recently. Essentially every 1-5 minutes I get very brief spike between 2000-3000ms. I had believed it was a game server issue until pinglotter revealed this to be happening across every connection no mater what server i was connected to. It just was not a problem with most games and internet use.
https://share.pingplotter.com/ZuDEgEmbKKvhttps://share.pingplotter.com/eSFpfJDpQqQhttps://share.pingplotter.com/byyg1N36yWNhttps://share.pingplotter.com/bvdQCD34w33https://share.pingplotter.com/NYuhTM7Ke35https://share.pingplotter.com/Vr53TfgYie7I have tried everything possible as far as I know to fix the issue. Reinstall win10, ethernet drivers, modem factory reset, testing different devices and servers. The game desync/disconnect also coincides with the spike. I have called my ISP and after trying there suggestions they are sending a tech out in a few days. I suppose all I am looking for is confirmation that these pingplotter results do suggest a serious problem with the router/modem so I can press the tech if needed. The second hop is the IP of my in house modem a Cisco DPC3848V. The results are reproducible over the past week and presumably much longer, it just was beneath notice until recently.
My best guess is that this is related to the faulty puma6 chipset and the latency issues that have yet to have a fix patched into the firmware which includes the Cisco DPC3848V, although this issue seems more severe than descriptions of the puma6 problem with latency. My second guess is bad power supply maybe, like power fluctuations from he wall causing the modem to fail. My 3rd guess is that this is simply failing hardware.
Previous Topic
Index
