Hey there,

Thanks for writing in, and welcome to PingPlotter Forums!

The first thing that I notice is that your trace interval is set to 0.5 seconds. This is a fairly aggressive trace interval, and can lead to inaccurate representation of network performance and saturating your router's resources with a large amount of ICMP packets, which the router may discard or downprioritize. If you increase the interval to 2.5 seconds, is the behavior PingPlotter was displaying still persisting?

If this doesn't seem to do it for you, feel free to submit a support ticket to us by heading to Help -> Email PingPlotter Support. This will package up some useful information about your instance of the program so we can investigate a bit further.

Thanks again for writing in!