Hi Gabriele,

Thanks for writing in to the forums today!

Sorry to hear that you are experiencing major lag while playing FIFA. I know how frustrating that can be - it is the difference between winning and losing a game!

After taking a look at the screenshot that you attached (thanks for that by the way!), nothing jumped out to us as being something that would cause the issues you've been having, so it may have been running during a period where you were not experiencing issues.

The packet loss that you see in hops 1 and 2 actually aren't an issue here at all, because the packet loss doesn't carry through to hop 3 and on - and the latency in these first couple of hops is great. So, most likely, the router was just down-prioritizing ICMP requests, and not responding back to these requests (which shows up as packet loss in PingPlotter). Here is an article that goes into a bit more detail about this:

http://www.pingman.com/kb/5

It looks like this trace was only around 15 seconds - so it is very hard to get any kind of solid data from this. We recommend tracing for 24 hours at least, so you can see trends in the data and get a more clear picture of what may be happening. I would recommend setting the trace interval to around 2.5 seconds, and then just letting the trace run for at least that long, if not longer. Go ahead and play your game, and try to note the times where you are definitely experiencing lag.

Here is an article about interpreting results for gamers that you might find handy for this situation:

http://www.pingplotter.com/manual/interpretgraphsgamer.html

If you are still needing help interpreting the data after collecting the data, feel free to send us an email at support@pingplotter.com - and we can see if we can help determine the cause.

If you should find yourself with any other questions, or needing any other assistance - please don't hesitate to let us know. 

Cheers! 

-Phillip