Thanks for writing this post - We always love to hear feedback from our customers!

We are extremely happy to hear PingPlotter was able to help you diagnose, and ultimately resolve your network problems!

I did want to share this link with you, in case you would like to share a review of our software:

http://ping-plotter.en.softonic.com/

Thank you once again for your kind words, and if you should find yourself with any questions, or needing any other assistance - please don't hesitate to let us know.

Cheers!

-Phillip